Privacy

  • Your videos never leave your Mac.
  • No account, no ads, no tracking, no selling of data.

Anonymous problem reports

When something goes wrong, Parallax can send a short, anonymous report so the problem can be found and fixed. This is on by default, and you can turn it off at any time in Settings › Preferences.

What a report contains

The file type, the video codec, the error message, your Mac model and your macOS version. Crash reports also include technical information about where in the app the crash happened.

What is never included

Reports contain nothing that identifies you or what you're watching. File names, folder paths, file tags and track titles are removed before anything is sent.

Reports go to a server run for Parallax and are used only to find and fix bugs. They are never sold or shared.

Reports you send yourself

The Report a Problem window lets you email, copy or save a report. Nothing is sent unless you send it. File paths are hidden unless you choose to include them. If you email support, your email address and message are used only to reply to you.

Purchasing Parallax

Purchases are processed by Lemon Squeezy, which handles payment details under its own privacy policy. Parallax only receives your name, email address and order details, to deliver your purchase and provide support.

This website

This site uses no analytics, no tracking cookies and no ads. It is hosted by Netlify, which keeps standard server logs (such as IP addresses) for security and reliability.

Contact

Questions about privacy: parallaxvrplayer@gmail.com